Biptka's Privacy Policy — Your Data, Our Responsibility

Biptka is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right — not just a legal obligation. This Privacy Policy gives you a complete overview of how biptka collects, uses, stores, and protects your personal information.

By creating an account on biptka or using the platform, you agree to this Privacy Policy. Please read it carefully.

Biptka collects two types of information — what you provide directly, and what is generated automatically as you use the platform. This information is used solely to deliver a better experience to you.

Biptka only collects what is strictly necessary to provide our services — never more. Keeping your personal data to a minimum is a core principle we stand by.

Biptka uses your information only for specific, legitimate purposes. Under no circumstances is your data sold to or misused by third parties.

• Account management: Your information is used to create, verify, and secure your account.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer support: Our support team may access your information to resolve your complaints or queries.
• Security: Technical data is analyzed to help prevent fraud, hacking, and unauthorized access.
• Personalised experience: Your usage data helps us recommend games and offers tailored to your preferences.
• Legal obligation: Certain information may be disclosed in response to requests from government or regulatory authorities.
• Marketing communications: If you give your consent, we may send you emails or SMS about biptka offers and promotions. You can withdraw this consent at any time.

Biptka stores your data on secure, internationally certified servers. Our data protection practices meet the highest industry standards.

• All data is secured with 256-bit AES encryption.
• Access to servers and databases is restricted to authorized personnel only.
• Regular security audits and penetration testing are conducted.
• A 24/7 monitoring system runs continuously to detect suspicious activity.
• Data backups are taken regularly and stored in a separate, secure location.

How Long Is Your Data Retained? All data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal requirements. Once that period has passed, your data is securely deleted.

Biptka uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: Without this cookie, the website cannot function properly — it's required for login sessions and security.
• Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
• Analytics Cookies: Used to analyze website traffic and usage patterns. This data is fully anonymized.
• Marketing Cookies: Used to show you relevant ads and offers based on your interests.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the website to stop working correctly.

Biptka does not sell your data. However, limited information may be shared with trusted partners in specific circumstances.

• Payment Provider: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process your transactions.
• Identity Verification Service: Information may be shared with approved verification agencies as part of the KYC process.
• Law Enforcement: Where required by a court order or legal obligation, relevant information will be shared with the appropriate government authorities.
• Technology service provider: Partners providing cloud hosting and security services may have limited access to data — and they are equally bound by our Privacy Policy.

Biptka believes you should have full control over your own data. Your rights are outlined below:

To exercise these rights support@biptka.com Contact us by email. We'll respond to your request within 30 days.

Biptka is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If a user is identified as a minor, their account and data will be deleted immediately.
• Parents or guardians can contact us to inquire about or request the deletion of their child's data.

Biptka may update this Privacy Policy from time to time. For any significant changes:

• You will be notified by email at least 7 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A separate notification will be shown at login whenever significant changes are made.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly. Our dedicated privacy team is ready to assist you with everything.